Greetings from Hot and Sticky (still) Arlington, Texas! Well another Holiday weekend has come and gone. This one has special significance in that Labor day marks the traditional end of summer. Kids are back in school. The summer pool parties have come to an end. Football season begins (this is a good thing). Of course, here in Texas, Mother Nature didn't get the memo and it is still brutally hot!!! I am excited for two reasons today. The first is, after a long layoff, I have finally got my butt off the couch and decided to get back in to the gym! Over the last couple years I actually have lost 100 pounds, but I took a break and it is time to get back after it before I slowly pack it back on. I am also excited because we have brought on a new client at Omega Business Systems, LLC. Of course, i am always excited to bring in new customers for many reasons, but this one is a refreshing change of pace. Although we all work our tails off so we can take care of our families and financial obligations, I enjoy helping others through taking care of the IT Networks so they can focus on other things to help grow their business'. So since I am beginning to on board a new client, I thought I would share a couple tips to consider when changing Managed Service Providers or hiring one for the first time. The first and foremost is make sure you can work with your Account Manager or Contact person. Yes, Yes, of course you want to make sure they are a honest, competent company. But what good is that if you cannot stand dealing with your Account Manager to make sure you get things done and in the time frame you need them to be completed in.
Secondly, Be Prepared! When you bring on a new company to handle your IT needs, they will need some information to get your system switched over so they can manage the network effectively. The most important thing to have in hand is a list of Users and Passwords. You should have this already stored in a convenient and secure place (even if you are currently outsourcing your IT.) This will enable the New provider to access your network and get familiar with your setup. Not to mention be able to handle any help desk requests that may come up during the On boarding process.
These of course are only a couple things to assist you in the process of hiring a Managed Service Provider, but i assure you these will help you tremendously moving forward in the process.
Until Next time, I hope you have a great week. Feel free to drop me a line if you have a question or a topic you would like me to address.
Regards,
Trent
Office (817) 492-4249 x125| Fax (817)
492-4250
